Privacy Policy

At AI Test User ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated end-to-end testing services.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, company name, and contact details when you create an account or sign up for our services
• Payment Information: Billing details and payment method information (processed securely through our payment providers)
• Configuration Data: Test scenarios, user journey configurations, and application URLs you provide for testing
• Test User Credentials: Login credentials, usernames, passwords, and authentication details you provide for testing your applications
• Communication Data: Messages, support requests, and feedback you send to us

1.2 Information We Collect Automatically

• Usage Data: How you interact with our platform, including features used and testing frequency
• Technical Data: IP addresses, browser type, device information, and operating system
• Test Results: Screenshots, error logs, performance metrics, and test execution data
• Cookies and Similar Technologies: To improve your experience and analyze platform usage

1.3 Data Collected During Testing

When our AI performs tests on your applications, we may collect:

• Screenshots and visual data from test runs
• Error messages and stack traces
• Performance metrics and response times
• Test execution logs and timestamps

1.4 Demo-Specific Data Collection

For free demo requests, we collect additional information to provide the demo service:

• Demo Request Information: Company name, contact email, application URL, task description and optional login credentials
• Test Credentials (optional): Login credentials you provide for testing your application (encrypted before storage)
• Demo Results: Test execution data, screenshots, video and performance metrics from the demo run
• Communication Records: Email correspondence related to the demo request and results

2. How We Use Your Information

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party providers who help us deliver our services (payment processors, cloud hosting, analytics)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Safety and Security: To protect our rights, property, or safety, or that of our users

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit and at rest
• Access controls and authentication measures

5. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for up to 1 year after account closure
• Test Results: Retained while your account is active, and for up to 90 days after account closure
• Demo Data: Test results from demo requests are retained for up to 90 days after the demo is completed, unless you become a paying customer
• Payment Information: Retained as required by financial regulations
• Communication Data: Kept for the duration of our business operations for support, sales, and customer relationship management

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent where processing is based on consent

7. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard Contractual Clauses approved by relevant authorities
• Adequacy decisions for certain countries
• Other appropriate safeguards as required by law

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how our platform is used
• Improve our services and user experience
• Provide personalized content and features

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.

9. Children's Privacy

Our services are only intended for use by adults over the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice on our platform

Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

Data Protection Officer: For specific data protection inquiries, you may also contact our Data Protection Officer at the email address above.

12. Legal Basis for Processing (EU/UK Users)

For users in the European Union and United Kingdom, our legal basis for processing your personal data includes:

• Contract Performance: To provide our testing services as agreed
• Legitimate Interest: To improve our services, ensure security, and provide support
• Legal Obligation: To comply with applicable laws and regulations
• Consent: For optional features and marketing communications (where applicable)